Learning from my own experiences, I’ve noted down 15 things which have significantly helped me to get things done at work. If it works for me, who knows it will work for you too?

1. Tell people exactly how you feel. Put on that grumpy face or saying “I’m pissed” will never work to make people understand what they did wrong;
2. Use “we” instead of “I”;
3. Ask one same question to more than one people to get complete pictures accurately. But of course, make sure you don’t get caught, hehehehe;
4. Asking is always better than assuming;
5. Teach your team, make them as knowledgeable as you. The smarter they are, the more they’re capable to help you out;
6. Learn to delegate to your team. Doing stuffs alone will only make you get overwhelmed;
7. If your team makes mistakes, teach them how to do it right instead of correcting the mistakes on your own. They will never learn and it will only put more burdens on your shoulders;
8. Be brave enough to say ‘yes’ and ‘no’
9. Reduce manual work. Spend some times to do research about how to apply technology into your works;
10. Manage your files (both of softcopy and hardcopy) properly so that you won’t spend too much times searching for your old files;
11. Take a note, write down every knowledge you’ve just earned at work;
12. Reread your e-mails before you send it out as well as rethink your words before you speak it up;
13. Read carefully and reply your e-mails as soon as possible;
14. Put off the fire when it’s still small. It’s much easier to solve small problems rather than waiting until it gets bigger; and
15. As long as it’s not an urgent matter, try to finish one task before you jump to another one.